SHIPPING AND RETURNS GUIDELINES

SHIPPING

  • Enjoy complimentary domestic shipping within the USA for orders over $25, via USPS ground service (5+ business days). For urgent requirements, our overnight shipping option for orders placed before 2PM EST is available for an additional fee.
  • Tangwa brings international flair right to your doorstep, offering worldwide shipping. All international orders are shipped through USPS, typically delivered within 6-10 business days. Can't find your country in our shipping options? Reach out to us at shoptangwa@gmail.com and we'll promptly add it. Note: International shipping rates vary.
  • We proudly support our Armed Forces by providing shipping to military addresses. For more details, please contact us at shoptangwa@gmail.com.
  • A confirmation email with a tracking number will be sent to you once your order is dispatched. You can track the progress of your order via the carrier’s website.

 

RETURNS

 

ONLINE

  • Our online purchases are accompanied by a warranty. Ready-to-wear products, unaltered and in their new, unworn condition with all tags and original packaging, can be returned within 30 days for a full refund. Email us at shoptangwa@gmail.com to initiate a return. 
  • Refunds are issued once the returned item is received, typically processed within 2-10 days depending on your payment method.

EXCHANGES

  • We welcome exchanges for any other available ready-to-wear product. Email us at shoptangwa@gmail.com for assistance with your exchange. Free return shipping is available for all domestic U.S. orders. For international exchanges, shipping costs are borne by the customer.